CVS.com Material Handling Case Study
Key Techonologies
- A high speed small item sorter was added with capability to handle product as small as an eye liner pencil to as big as Enfamil or Pampers.
- An Auto Manifest shipping system was implemented.
- Exacta “Order Management System” was fully integrated into the existing Warehouse Management System (WMS).
Business Challenge
- CVS.com was experiencing 50% growth in online sales volume and needed a more efficient E-Commerce material handling system.
- The company wanted to reduce the cost per order filled.
- Operator ergonomics and real time information needed to be improved.
Results
- Growth in E-Commerce sales volume was met along with seasonal volumes.
- BMH’s solution improved ergonomics for CVS.com operators.
- The integrated e-business information and material handling solution provides rapid custome response while minimizing cost per order handled.
- he integrated e-business information and material handling solution provides rapid customer response while minimizing cost per order handled.
- Exacta Order Management System orchestrates the control interface, process flows, and operational activities to ensure quick, accurate order fulfillment.
- The new system provides real time web based visibility into WMS inventory levels and order status with shipping costs and delivery times.
- Modular design allows incorporation of future technology and additional phased growth.
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