When I first read through the sales coordinator job description at Bastian Solutions, a material handling system integrator, I didn’t fully understand what this company did. Someone on the outside might ask what exactly a material handling system (MHS) is. While the CAD drawings (computer aided design drawings) look like they were drawn by a rocket scientist, an MHS very simply moves (handles) something (material) from point A to point B; an item is going from here to there.

As I learned more about material handling systems, I thought–a silly thought I admit–that even Santa Claus would be more efficient with a conveyor system…

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When you think about an Automated Guided Vehicle — what typically comes to mind? For many, it is the simple machine used to do little more than move a part or material from one defined location to the next.

While AGVs are most well-known for their use in distribution and manufacturing environments, application of the Automated Guided Vehicle has broadened during recent years to include advanced robotics technology that is no longer restricted to the industrial environment.

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Having been in the trenches executing complex automated material handling systems for the last 23 years certain “lessons learned” become etched into my mind. The difference between a great project manager and a mediocre project manager directly impacts: the ability to complete the project on time, overall profitability, and most important customer goodwill… which translates to the future revenue stream with that customer. I would offer the following 10 characteristics of a perfect project manager for your consideration…