Customer Service & Material Handling System Support

Bastian's support is dedicated to helping our customers' specific needs for their material handling application. From the beginning of a project throughout operation, our team of experienced engineers will work directly with you to maintain and manage your system so that it performs to its greatest capability.

Bastian offers many different Services such as delivery and assembly of parts, maintenance and repairs, customer training, and 24/7 system support. We guarantee to respond quickly to any inquires that you have. Bastian also offers Maintenance & Service Contracts which are available monthly, quarterly, bi-annually, and annually. Below is a description of some of the typical services that we perform:

Material Handling System Support
3rd Party Logistics-3PL Services
Training Services

Material Handling System Support

24/7 Material Handling System Support

Bastian offers many different conveyor system support services such as delivery and assembly of parts, product maintenance and repairs, customer training, troubleshooting, and upgrades. We guarantee to respond quickly to any inquires that you may have.

Material Handling System Preventative Maintenance

At Bastian, we realize your conveyor system is the lifeblood of your business and you want to do everything in your power to minimize downtime. Our factory trained technicians can inspect each piece of equipment and proactively address those minor maintenance issues before they escalate into expensive and unplanned outages. A scheduled and regular preventative maintenance program is a smart investment that pays big dividends by reducing overall maintenance costs while increase uptime and productivity of your material handling system. Don’t wait until it’s too late; give Bastian a call today to schedule your first appointment.

3rd Party Logistics-3PL Services

Third Party Logistics (3PL)

Managing multiple distribution centers and maintaining accurate inventory for hundreds of contracted customers can be challenging. You need a real time system to give you visibility to your operations. Bastian is a leader in implementing world class order fulfillment systems. In fact, we have even developed some patented products that can help you exceed your customer satisfaction goals.

Training Services

Material Handling System Operator Training

Large scale systems are most successful when the end-user dedicates the appropriate personnel to be trained during the development, installation, and start-up phases of the project. However, due to employee turnover your employees may need further education on the system. We offer many types of training, includingU custom designed training tracts, while approaching training with the "train the trainer" concept.

OSHA Safety Training

At Bastian Material Handling (BMH), our 10-Hour and 30-Hour General Industry/Construction Outreach Training Programs are taught by OSHA authorized instructors and cover specific OSHA standards and requirements. The purpose of each program is to increase safety awareness and OSHA compliance while reducing a company’s risks of job site hazards and penalties resulting from OSHA violations.