How DICK’S Sporting Goods Wins with Omni-Channel Automation

DICK'S Sporting Goods is a leading omni-channel sporting goods retailer offering an extensive assortment of sports equipment, apparel, footwear and accessories. The company operates 729 locations across the United States as well as a growing e-commerce presence. Using five distribution centers, DICK’S leverages a combination of software, hardware, people and processes to achieve best-in-class service for its network of stores and direct-to-consumer fulfillment. The company recently expanded its distribution facility in Conklin, NY to not only service 160 retail stores, but also offer same-day shipping for direct-to-consumer order fulfillment. To achieve true omni-channel status, the distribution center leverages a goods-to-person system, warehouse execution software and unique inbound and outbound processes to efficiently handle inventory. From design through integration, learn how the company selected the right technologies and how direct-to-store and direct-to-consumer orders are processed through the facility from receiving, to storage to shipping.