The Material Handling And Supply Chain Blog

Posts Tagged ‘customer service’

Lessons From the Amazon Effect

Written By: John Knudsen

Wednesday, December 19th, 2018

How the retail and material handling industries have evolved to service increased e-commerce demand.

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Fixing a Conveyor Belt Tracking Issue

Written By: Wes Bryant

Wednesday, September 19th, 2018

How a conveyor belt tracking issue let us prove our commitment to providing exceptional customer service.

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Be the Box:  Using Visualization to Create a Better Material Handling System Design

Written By: Ron Smith

Friday, August 19th, 2016

Material handling systemWhen creating your material handling system design, visualizing your product’s path and any potential bottlenecks ensures an efficient design that will be successful now and in the future.

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Giving Thanks for Great Customers

Written By: Greg Martin

Friday, December 19th, 2014

Thank youIt’s always good, especially around the holiday season, to give thanks for all our good fortunes and blessings. In a professional setting, I especially like to give thanks to those who have made my job more fulfilling, challenging, and successful. At the forefront of those whom I am always most grateful for are my customers.

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Better Customer Service Means Being a Partner, Not a Source

Written By: Greg Ward

Thursday, November 14th, 2013

handshakeBastian has positioned itself in the past 60 years in a very unique way by aligning itself with good quality manufacturers: ones that work well with us and with whom we can have a good partnership. In this same manner, we do our best to provide good customer service by being a partner with each of our customers and not just a source for material handling equipment…

Read: Being a partner and not a source