Amway - Santa Fe Springs, CA

Order Picking Case Study

Business Objectives

  • An aging material handling system and limited automation made processes slow and increased errors
  • No way to track status of cartons in the system and lack of inventory control
  • Inefficient system that increased order fulfillment time and reduced customer satisfaction
Amway CA

Amway’s Daily Carton Processing Increases by 27% with New Material Handling System

Amway—a leading direct seller of nutrition, wellness, beauty, and home care products—needed to streamline operations and improve customer experience. The aging material handling system at the company’s California Regional Service Center was inefficient, causing errors and delaying fulfillment times.

Amway invested in a new material handling system from Bastian, which allowed the company to increase the number of daily cartons processed and improve customer service.


Key Technologies


Packing Area


See the results

27% increase in daily cartons processed

Capacity to handle more than 12,000 cartons per day

Decreased customer wait times

More flexibility and cross training of staff

Streamlined, standardized processes


carton erector


Photos of our solution

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