Sur la Table

Case Study

Business Objectives

  • Economical solution to increase storage capacity and throughput of orders
  • Accommodate a growing number of online, direct-to-consumer orders
  • Ability to easily offer value-add activities (i.e. gift wrapping)

Sur la Table Prepares for Growth in Online Sales

Sur La Table is a premium culinary store started in Seattle, WA, in 1972. Today, the retailer has more than 100 locations across America and a website and catalog viewed by millions of people each year.

Sur La Table's 100+ retail stores and growing ecommerce business are serviced by a single distribution center in Brownsburg, IN, which handles more than 150,000 units a day during the peak holiday season.


Key Technologies


RF picking


See the results

  • Phased implementation of facility upgrades allowed for budgeted growth each year
  • Reused part of previous conveyor system where possible to keep costs down
  • Addition of a dedicated consolidation, packaging and shipping area for direct-to-consumer orders enabled higher throughput rates during peak holiday seasons
  • System can handle up to 150,000 - 200,000 retail units a day as needed

Hytrol Roller Conveyor


Customer Review

“Bastian brings their experience to us in terms of they’ve seen it, done it elsewhere, so we draw on that experience. I would definitely recommend them.”

Tom Rafferty, Senior Director of Operations, Sur La Table


Hytrol Belted Conveyor


Photos of our solution

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