Material Handling Operator Training

Thorough System & Software Training

Success for material handling automated systems is often found in thorough training for supporting staff. Understanding the mechanical, electrical and software elements to system operations and management help to ensure maintained efficiency and significantly reduce downtime.

Bastian Solutions experts work with you to educate the suitable personnel on all aspects of the material handling system and software until they feel completely comfortable with the operation and its components.

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Targeted Groups

Training may be targeted to any or all of the following four groups:

  • User/Operator
  • Engineering Personnel - Hardware and Exacta Software
  • Maintenance - Diagnosis and Component Repair
  • Supervisory

Material handling system operators are the resources on the floor working day to day with the automation and equipment. Their training will focus on the operation of the equipment.

Training for the engineering staff will focus on the individual pieces of hardware or software. Training is customer-specific but is designed to effectively get employees up to speed to execute their jobs.

Maintenance training will focus on how to perform the routine preventive maintenance functions, as well as troubleshooting, fault correction, and error diagnostics.

Supervisory training will focus on data reporting, interpretation, and the overall management of the system in total.


Material Handling & Software Training Topics

Bastian Solutions’ approach consists of training at our facility and training at the installation site. Facility training consists of introductory education on the purpose, structure, and basic functions of the material handling system as well as associated equipment. The system experts are informed about the functioning of your specific material handling system to its entirety including its architecture, communication protocol, and import and export functions.

Below are some of the other hands-on training topics that are covered in Bastian Solutions training:

System operations – Operation of the equipment with focus on the individual piece of hardware and software. Start-up, shut down, and all basic operational material handling system steps .

System management – Data reporting, interpretation and overall management of the system in total. This includes error messages, failure conditions and recovery steps.

Material handling functions – Explore the capabilities and functions of the installed automation equipment.

Exacta Software suite – Understand Exacta software functions and interface for daily operations and support needs.


Types of Training

Bastian Solutions works with you to plan the most effective training format for your team and the automated system project. Available training formats Include:

  • Installation training
  • Project Site training
  • Multimedia training


Training at the installation site consists of educating the system experts on the various pieces of automation that will be operational at the project site. The system experts are required to assist the Bastian Solutions customer support technician during various stages of the installation of the material handling system controls, hardware and software to ensure inclusive knowledge of the system. Test orders are run during training and acceptance testing to confirm thorough understanding.


Training at the project site also consists of full maintenance knowledge of the controls hardware and the controls software during installation and system demonstration phases. Circuit diagrams, wiring conventions, functions and adjustments are explained. This provides special knowledge on the electrical system, use of maintenance mode and operational status messages and diagnostics for failure analysis and correction.


Multimedia training enables the end-user to reap the benefits of the most recent computer and software developments. The user’s tour within the training module is guided by the software and catered toward the user’s particular interest. Training for each of the courses is supported by text, still pictures, voice and video resources.

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