Event Director is like an automated supervisor—always keeping a close eye on the health of the system. However, this supervisor never takes breaks or sick days and always catches potential problems before they become critical.
If there is a problem with the hardware or one of the services, Event Director can send Alerts out to a configured group of people to inform them of the problems. The recipients of these alerts can be Supervisors, Managers, IT staff, or the Support Staff. The Alerts can be configured for each service and type of error to send emails or text messages.
Bastian is continuing to add new alerts and features to Event Director. One of the newer features available with Event Director is the ability to send out a daily or weekly email summarizing overall system performance. In the future we plan to add more monitoring of items such as conveyor up time and motor faults. We continue to focus on making the alerts more active and frequent without impacting responsiveness of the system.