Customer Service & Support

Dedicated to your success in material handling


Our customer support team is dedicated to helping you fix specific issues and answering questions regarding your material handling system. From the beginning of a project throughout operation, we will work directly with you to maintain and manage your system so that it performs to its greatest capability.

Customer Service & Support

About Customer Service & Support

We offer many different services such as delivery and assembly of parts, maintenance and repairs, customer training, and 24/7 system support. We guarantee to respond quickly to any inquires that you have. Bastian Solutions also offers maintenance & service contracts, which are available monthly, quarterly, bi-annually, and annually. Below is a description of some of the typical services that we perform.