You’re planning on implementing a new turnkey system for your business. Just like the name implies, implementation should be as easy as turning a key, right? Not quite.
When it comes time to deploy a new system, there are always challenges in making it work. New systems have to operate within well-established organizational contexts and employees have to adapt to use new tools and procedures.
Any new skill needs to be learned. It's no different when you’ve invested in a system to improve your business. Even with a "turnkey" system, training is an essential component of a successful change management process.