The Material Handling Blog

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What You Should Expect From a Warehouse Control System

May 21, 2013
Making the move to automate warehouse processes and operations is no small decision. Not to mention that choosing the type of automation, and how much of it you plan to install, can significantly affect the success of the project. There are many factors to consider and...

Order Fulfillment Technologies Compared

April 03, 2013
You know what your operation needs: a better, faster, and more accurate order fulfillment solution. As with most things, however, the order fulfillment process is much more complex and involves people, resources, record keeping, and transportation—all of which require time and management.

5 Basics of Good Customer Service

February 21, 2013
Any organization providing products and services should have a solid, if not excellent, customer service and support system in place. Although providing top-notch customer service involves a variety of tactics and procedures, by turning these five actions into habits, you will be well on your way to keeping customers engaged and satisfied...

5 Steps to Eliminate the “Madness” of Your Next Project

March 12, 2012
March Madness is finally here, and there's a reason it's called "madness." The unexpected often happens - which is very exciting in sports, but not so much with a mission critical project. To reduce the "madness" that can often overwhelm and impede project success, follow this simple outline. As a result, you will save time, effort and money over the lifespan of the project. Continue Reading >>

How to Be a Great Material Handling Equipment Partner

November 08, 2011
I have had the good fortune to have succeeded in the material handling equipment (MHE) industry for more than 27 years now, and during my time in the industry, I have worked with a wide range of customers. Most of them have been excellent partners in the purchasing process; however, some have made the process a bit difficult, resulting in numerous re-quotes and many wasted engineering hours. This not only resulted in frustration for me, but more importantly, frustration and wasted time for them. To avoid those issues and facilitate the process for both parties, here are some basic tips on how to be an excellent material handling equipment partner: Read More >>
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