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Black Friday, Cyber Monday: Last Minute Prep for Peak Season Operations

November 24, 2021
The holiday season is in full swing and shoppers have already started browsing and buying. Despite current supply chain complexities, the National Retail Federation reports, “Consumers are spending just as much this year on gifts and other items to celebrate the spirit of the holidays.” Holiday sales are expected to reach between $843.4 billion and $859 billion in November and December, that’s an 8.5 and 10.5 percentage growth from last year. That does not include automobile, gas station or restaurant data. Consumer demand remains strong when it comes to retail ecommerce. For warehouse and distribution center operations that means putting processes to the test. No matter how much automation is currently installed, handling seasonal peaks requires a smooth process that allows for operations to thrive – accurate orders, reliable fulfillment and scalable operations – during this hectic, bustling time. As we gear up for 2022, experts at Adobe predict we will be facing the first ever trillion dollar year in ecommerce sales – it’s never too soon to prepare for an uptick in sales year-round.

Strengthening Supply Chain Operations During India's Peak Festive Season

October 26, 2021
India is welcoming the festive season and ready to celebrate with great enthusiasm while adapting to the new normal brought on by the pandemic. Festive months are generally a time to indulge in heavy shopping, which increases our budget spent in light of the ongoing festive vibe and running promotional sales offers. Festive season 2021 is expected to bring numerous opportunities for retailers and ecommerce companies. Festive sale offers have already begun and with buyers becoming more comfortable with online shopping, Forrester Research expects online retailers to generate about $9.2 billion in sales during this period. That’s a 42 percent year over year increase from their evaluation of $6.5 billion in festival months sales during 2020. We are excited to witness this exponential jump in India’s ecommerce market. As per the estimates by RedSeer Consulting, ecommerce platforms such as Flipkart and Amazon India got $2.7 billion in the first four days of festive sales that began on 2 October 2021. The excitement with festive promotional sales offers will create massive online traffic, impact product sales and company turnover, and put enormous pressure on companies’ supply chain processes. Companies might equate the ecommerce platform as the “brain” and the supply chain as its “heart”. Both must perform in tandem to fully meet and satisfy customer expectations. Festive months are a crucial period when companies can make a lasting, positive impact on consumers.

Black Friday Prep: Peak Season Trends

November 06, 2020
Although 2020 has been an unpredictable year with unprecedented commerce demands, this year worldwide ecommerce sales have already increased by 18% more than last year. That’s $3.5 trillion USD, according to Shopify. And, it’s expected to nearly double by 2023 to more than $6.5 trillion. Chances are that planning was already underway to shift processes to accommodate for the expected growth in ecommerce before the COVID-19 pandemic hit. However, the state of the world during the pandemic greatly shortened the time frame in which updates and changes needed to be made. Companies everywhere scrambled to quickly pivot based on their unique situations.

Staffing For Peak Season: What Went Wrong?

February 11, 2020
If your operations hired additional staff over peak season and it was still a struggle to keep up, these factors could have been overlooked in your planning process.
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