The Material Handling Blog

Your warehouse is running smoothly until an unexpected spike in orders disrupts fulfillment. A key shipment misses its deadline, triggering customer frustration, refunds, and cancellations. The delay escalates into a chain reaction of operational issues, leading to financial penalties, lost revenue, and reputational damage. Warehouse staff scramble to recover lost time, but the ripple effect reaches customer service teams, supply chain planners, and even corporate leadership. What should have been a routine fulfillment process turns into a costly and disruptive challenge.

E-commerce and retail are evolving fast, and small to medium-sized businesses are at the center of that growth. The U.S. alone is home to nearly 14 million e-commerce sites, accounting for 53% of all online retail sites globally. As more businesses move online, the competition to fulfill orders quickly and efficiently intensifies. In fact, small and medium-sized businesses expect their e-commerce sales to grow year-over-year. With growth comes challenges: How do you fulfill rising order volumes quickly and accurately without adding more labor or expanding physical space? Large-scale warehouse automation has long been the answer for enterprise operations, but for smaller businesses, automation has often felt out of reach—too complex, too expensive, and too overwhelming. That’s changing.

The future of warehousing lies in optimizing every aspect of your operation. The AutoStore system, a cutting-edge automated storage and retrieval solution, offers unmatched efficiency and flexibility. This innovative system uses robots on a grid to store and retrieve bins, maximizing space utilization and dramatically improving pick rates. However, the true success of AutoStore results from the precise configuration that meets your unique high-throughput needs.

As retail e-commerce continues to evolve, the pressure to adapt and scale efficiently has never been greater. Companies must meet increasing consumer demand while grappling with real estate constraints, workforce shortages, and fluctuating order volumes. Flexibility is critical in an industry where fast, efficient delivery can make or break customer loyalty. For one leading specialty retailer, keeping up with this dynamic environment required a quick fix and a long-term growth strategy. Since 2014, their partnership with Bastian Solutions has helped them stay ahead of these challenges. From optimizing their distribution center (DC) to managing the complexities of fulfillment and seasonal demand, Bastian provided the right mix of expertise and technology to help them scale without unnecessary overhead.

Ecommerce warehousing involves storing, organizing, and managing goods in the supply chain for online retail. India is becoming one of the fastest-growing ecommerce markets in the world, so efficient warehousing solutions are essential. The Indian ecommerce warehousing market is growing rapidly now with no sign of slowing down. If you are an online retailer looking to gain a competitive edge in your market, read more to find out which technologies will benefit you as you start to plan your next warehouse operation upgrade.

Remaining competitive means staying ahead of retail's rapid changes, such as complex omnichannel business models, demanding planning cycles, and rising customer expectations. Retail leaders are coming together at this year's RILA LINK to tackle these challenges. They want integrated solutions to simplify operations and make customers happier.

Sales are on the rise again this holiday season and consumers are shopping in an omnichannel way. Black Friday, Cyber Monday and sales before and after the Thanksgiving holiday marked at least a week of special discounts and sales. It also marked a year over year increase in retail activity in the United States, spending an estimated $9.8 billion during Black Friday alone, according to Adobe Analytics. Originally a single day of sales, discounts and deals came early extending the sales period before Black Friday, potentially easing the Friday sales bump. In-store sales increased by 1.1%, while ecommerce sales rose by 8.5% year over year, according to MasterCard SpendingPulse. Final totals are still being tallied but reports from MasterCard SpendingPulse, Adobe Analytics and various consulting firms indicate that most likely due to the country’s inflation and economic pressures, consumers actively took advantage of the season’s special discounts, searching for the best deals. They are buying “closer-to-need” according to TD Cowen analysts.

With the global pandemic only a few years behind us, rising diesel prices, supply chain shortages and a drastically transformed customer shopping landscape, the closing of 2022 should have looked bleaker. However, the “hyper growth” that was seen in ecommerce during the pandemic moved 2025 projections up by years. At the closing of 2022 we’re seeing retail’s first trillion-dollar year. As the meteoric growth of online sales has begun to moderate, and as we look forward to 2023 it will be imperative for retailers to address the past, present and future of retail.

The average box is 40% too large for its contents and eliminating excess volume would result in 24 million fewer truckloads per year in the United States, according to DHL, The Logistics Trend Radar. With increased focus on sustainability and supply chain impacts to a company’s bottom-line, the importance of packaging strategy has never been higher. Fortunately for supply chain leaders, packaging automation has continued to evolve to address this need and the time has never been better to consider how right-sized packaging could positively impact your supply chain.

Bag or box? They aren’t the only packing options, but they are certainly the most prevalent when it comes to retail fulfillment. With ecommerce activity on the rise, planning for and designing DC efficiency around single order pick and pack operations is a necessary shift to remaining competitive in the retail industry. Not only does this factor into meeting consumers’ quick turnaround expectations but also in keeping costs low. When it comes to packing and shipping, you can make efficiencies in larger factors such as operations and system design but also in smaller details like the size of the parcel. Shipping fast and cost efficiently is a balancing act that starts in warehouse or distribution center design. Whether you are working with polybags, boxes or both, appropriate automation sizing and integration with surrounding equipment has immediate and lasting impacts.

Bastian Solutions will be present at RILA LINK in Orlando, FL this month. Joining the retail order fulfillment and automation conversation with thousands of supply chain executives to connect, learn and explore leading best practices. With over 2,000 retail supply chain leaders in one place, LINK is the perfect event for Bastian to connect with carriers, vendors and other key partners.

Dealing with returns and reverse logistics can be a struggle for ecommerce order fulfillment - especially in the retail and consumer goods industries. Here's how we helped one client improve their returns process.